| 01 December 2010
I published a new module for Magento to integrate the Zopim Chat into your Magento Shop installation. This is an unofficial version of the moduel and not supported by Zopim but only by diglin.
This module has for advantage:
- to allow to create a configuration for each store view
- to configure some options of the Chat: window, buble, button (color, position, text, language synchronisation mode ...) for all store views or for a specific one.
- to get access to the Zopim dashboard directly from your Magento backend and chat directly with your visitors.
An official version exists but don't take in charge the configuration per store view and doesn't allow to define the chat for specific Magento page.
You can visit the Magento Connect page to get this module. Clic on the pictures below to zoom in and get a preview of the module. You can click on the button "Read more" to get more information about Zopim Chat.
What is Zopim Chat?
This service is available under différent prices at this address http://www.zopim.com
Zopim Live Chat is a web-based application that lets businesses monitor and engage website visitors in real time. Designed with small medium businesses in mind, it is easy to use, affordable and powerful.
Zopim was the first to introduce live chat widgets thats built right into your website. This gives your customers a more seamless and pleasant chatting experience while surfing your site. No more annoying popup chat windows!
Log in to Zopim's web-based dashboard to get a wealth of information about your visitors in real-time. With an intuitive interface and features, you'll become an expert in customer service within minutes.
Key Benefits
- Unparalleled Freedom: Users have a choice of replying via a web browser, favorite IM client (Gtalk, Yahoo! Messenger, AIM or MSN), or their mobile phone.
- Seamless User Experience: The user interface is designed to be pleasing and intuitive for online businesses as well as their visitors. Chats are also blazing fast so chats sent are received almost instantaneously. Chat widget designs are versatile and suits every website's needs.
- Powerful Features:
- Get access to real-time analytics and information about your visitors.
- Use our Intelligent Trigger System to automatically engage high-value visitors.
- Get suggestions to frequently asked questions.
- And many more powerful features that makes customer engagement a breeze
Pricing Philosophy
Zopim believes that an enterprise-grade live chat application can be delivered at 20% of the price with 80% of the features intact. The 80% that matters to our customers.
Zopim's packages ranges from FREE (limited to one agent and 2 concurrent chats) to USD 99 / month (10 agents). Start with a 14-day free trial to test drive the full potential of Zopim. No credit card required.
Developers
Are you a developer who can't wait to customize the behavior of Zopim's widget. Check out Zopim's javascript API!
Languages
Zopim has been translated to more than 20 languages by their avid users. Chances are your native language is already supported, otherwise volunteer to translate and do yourself and the community a favor.
